If you want to break up with your Pit Vipers, read this!

<span style="font-size: 24px; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you want to break up with your Pit Vipers, read this! <hr> General Return/Exchange Policies&#xA0; Domestic Returns and Exchanges International Returns and Exchanges&#xA0; Gift Returns <hr> <h2 data-start="259" data-end="299" id="isPasted">General Return &amp; Exchange Policies</h2><ul data-start="300" data-end="727"><li data-start="300" data-end="430">You have 30 days from the date of purchase (not delivery) to set up a return for exchange, store credit, or refund online.</li><li data-start="431" data-end="638">Exceptions: If you miss the window, email our customer service team with your order number and photos showing the Pit Vipers in brand-new condition with original packaging. We&#x2019;ll do our best to help.</li><li data-start="639" data-end="727">Free Returns: Available for customers in the US, Canada, and Australia only.</li></ul>Return Options:<ol data-start="751" data-end="834"><li data-start="751" data-end="790">CA Post drop-off (box &amp; label needed)</li><li data-start="791" data-end="834">CA Post QR (no box or label needed)</li></ol>&#x1F449; <a href="https://ca.pitviper.com/pages/returns">Pit Viper Returns</a><hr data-start="865" data-end="868"><h2 data-start="870" data-end="919" id="domestic-returns-usa--canada--australia">Domestic Returns (USA / Canada / Australia)</h2>Refunds<ul data-start="935" data-end="1085"><li data-start="935" data-end="1012">Once your return arrives at our warehouse, your refund will be processed.</li><li data-start="1013" data-end="1085">Funds will appear back in your account within 3&#x2013;5 business days.</li></ul>Exchanges<ul data-start="1103" data-end="1302"><li data-start="1103" data-end="1214">Your new order will be processed once the return shipment is marked &#x201C;in transit&#x201D; back to our warehouse.</li><li data-start="1215" data-end="1302">You must return the original order before we ship the new one. Patience, my friend.</li></ul>Store Credit<ul data-start="1323" data-end="1412"><li data-start="1323" data-end="1412">Store credit is issued via email once the return shipment is marked &#x201C;in transit&#x201D;.</li></ul><hr data-start="1414" data-end="1417"><h2 data-start="1419" data-end="1458" id="international-returns--exchanges">International Returns &amp; Exchanges</h2><ul data-start="1460" data-end="1771"><li data-start="1460" data-end="1591"><h2 id="international-customers-are-responsible-for-return-shipping-costs-but-you-will-not-be-charged-for-exchange-shipping-costs">International customers are responsible for return shipping costs, but you will not be charged for exchange shipping costs.</h2></li><li data-start="1592" data-end="1695">Once your return is in the mail, email info@pitviper.com with your return tracking information.</li><li data-start="1696" data-end="1771">Sending us tracking details speeds up service, so don&#x2019;t skip this step.</li></ul><hr data-start="1773" data-end="1776"><h2 data-start="1778" data-end="1796" id="gift-returns">Gift Returns</h2>Ohhh, so your Uncle Larry bought you the wrong pair of Pit Vipers?<ul data-start="1868" data-end="2047"><li data-start="1868" data-end="1988">To set up a gift return, you&#x2019;ll need the order number and the zip code associated with the shipping address.</li><li data-start="1989" data-end="2047">Don&#x2019;t have that info? No worries, there are loopholes.</li></ul>&#x1F449; Select &#x201C;gift return&#x201D; here: <a data-start="2083" data-end="2105" href="https://ca.pitviper.com/apps/returns">Gift Returns</a>

Rejection is Hard, Returning your Pit Vipers is easy!

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Returns & Refunds

Rejection is Hard, Returning your Pit Vipers is easy!